To use the site efficiently and safely, you must provide the following information: name and surname, address, email account and national identity document, without which it would be impossible to provide the services offered on the site . By registering on the site, you give your free, express and informed consent for the collection, storage and processing of such information in the terms of art. 5 of Law 25,326 of Protection of Personal Data. Your refusal to provide the information requested implies the impossibility of using the site to acquire VEREL products. For this reason, the data entered by users is required to be true and accurate. Also, by registering on the site, you agree to these general conditions.
The data collected in the corresponding forms will be incorporated into the general customer base of VEREL. The personal information that you enter on the site will be treated confidentially and VEREL will do its best to protect the privacy of the same, in accordance with the provisions of Law No. 25,326. To do this VEREL uses a secure server with encryption, which encrypts the data supplied. Notwithstanding the foregoing, you understand and accept that the internet is not an impregnable means of security. When entering data and numbers corresponding to credit cards, these are encrypted, in order to maintain their confidentiality and prevent them from being accessed by unauthorized third parties. The information linked to credit cards is not stored in any of our databases.
You will also have the right to request and obtain information about the personal data that VEREL has in its database, as well as the rectification, when the same were incorrect, for this purpose, you can enter through the option Login and enter there to the option «My data», this link will allow you to access a window where you can access to see and modify your registration data.
VEREL will use the data provided by you within the guidelines established by Law 25.326, applying them exclusively to the purpose for which they were collected.
VEREL may be relieved of the duty of confidentiality in relation to its data by judicial resolution and when there are well-founded reasons related to public safety, national defense or public health, or when it is necessary to exercise its right of defense before a claim made by the owner of the data in question. To the extent that the legislation and rules of procedure permit, VEREL will inform users about these requirements.
By registering on the site and being part of the customer database, you agree that VEREL contact you by mail, telephone or electronic to send information that VEREL considers, in its sole discretion, that may be of interest to you, including advertising and information about offers and promotions. In case you do not wish to be contacted for these purposes, you can communicate your option to VEREL by contacting email@example.com, who will proceed to interrupt this type of communication in the shortest time possible.
You are informed that the NATIONAL ADMINISTRATION OF PERSONAL DATA PROTECTION is the organ of application of law 25.326 and is entitled to receive complaints and claims linked to it.
Returns & Exchanges
How to request a change or a return?
Contact our Customer Service offices via email to firstname.lastname@example.org where you must indicate the model and the reason for the change or return.
We coordinate with you to pick you up at the previously agreed address. Once we receive the product, we verify its conditions to process the return or change.
a) How much time is there to make a change:
Since the order is received, 10 consecutive days are counted. Once this period has passed, it will no longer be possible to make the change.
The changes to the address agreed previously, bear the original shipping cost.
d) Changes for items of different value:
The changes requested for articles of equal value will not entail changes in the payment made.
In the case of a change for an article of inferior value, VEREL will proceed to make the refund of the amount for the difference in the means of payment with which the purchase was made, once the process of change has been completed.
If, on the other hand, the change is made for an item with a value higher than the initial purchase, VEREL will send a «payment button» so that the customer can pay the difference before sending the requested item.
e) Estimated process time:
If you want to change the product for another, and this change becomes effective, the estimated time of the process is 14 business days.
a) How much time there is to make a return:
Since you receive the order, 10 consecutive days are counted. Once this period has passed, it will no longer be possible to return it.
c) Under what conditions the product must be returned:
Unused, in original box, with the original labels placed and with the shipping documentation.
Of the users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they can not change their username). Web administrators can also view and edit that information.
What rights do you have about your data?
If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data that you have provided. You can also request that we delete any personal information we have about you. This does not include any data that we are required to keep for administrative, legal or security purposes.
Where we send your data
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